Important warning: Do not cash checks or money orders received in the mail from unknown parties soliciting you for mystery shopping assignments. This solicitation is associated with an ongoing e-mail and mail fraud scheme. Read More
See
the results of the 2009 CSP-Service Intelligence
Mystery Shop Study, and read the Service
Intelligence editorial. Read More
Industry Focus
Ensuring
Consistency All Day
Customers shopping at a petro-convenience
store at 8:00 p.m. deserve the same excellent
service, merchandise selection, and degree
of cleanliness as those stopping in on their
way to work at 8:00 a.m. (To read full article click
here )
Guard Bottom Line: Check IDs
Did you know that age-restricted products account for nearly half of all revenues in convenience stores? Read this new editorial from Service Intelligence from the December 2008 CSP Magazine, and learn how to protect this revenue stream with age-verification mystery shop programs. Read More
